Nexus Pharmaceuticals’ values: Quality. Safety. Reliability.
In 2011, Nexus Pharmaceuticals opened a 5,000 square foot full-service R&D lab. By conducting our own research and testing in-house in our FDA-approved lab, we’re able to have better control over our products’ quality. It helps us deliver on our mission of providing generic injectables that are safe, affordable, reliable and available.
Nexus Pharmaceuticals has a number of generic medicines in a variety of therapeutic classes in the pipeline. Our highly experienced researchers work on creating difficult-to-formulate generics using technologically advanced methods. Backed by our strong knowledge of chemistry, industry expertise and state-of-the-art technology, we are able to bring new generic injectable medicines to market quickly and at a reasonable cost.
The lab is located in Mundelein, Illinois, a short distance from the company’s headquarters. As part of the company’s overall growth, Nexus Pharmaceuticals plans to expand the lab’s size and staffing within the next year.
Before returning any product to Nexus Pharmaceuticals, Inc. customers must first call the Nexus Pharmaceuticals, Inc. Customer Service Department and obtain a Return Authorization (“RA”) number. All products returned to Nexus Pharmaceuticals, Inc. without an RA number will be refused.
Nexus Pharmaceuticals, Inc. will issue authorization for the return of eligible, unopened product only: (no partial containers. Except in GA, MS & NC)
Eligible Products for Return
Non-Eligible Products for Return
To obtain authorization to return product for credit, please call Nexus Pharmaceuticals, Inc. Customer Service 888 - 806-4606 with the following information:
Nexus Pharmaceuticals, Inc. Customer Service Department will provide an RA number for those items approved for credit. All returns must have the RA number clearly marked on the outside parcel, include shipping and debit memo documentation, and be returned with any goods. No product will be accepted for return without an RA number.
Unauthorized returns may be destroyed and not reimbursed. Nexus Pharmaceuticals, Inc. reserves the right to inspect all authorized returns prior to issuing credit and to destroy products deemed unfit for sale whether or not they are eligible for credit.
Nexus Pharmaceuticals works with a number of authorized distributors. For more information about becoming an authorized distributor, call (888) 806-4606