Nexus Pharmaceuticals, Inc. ("Nexus") maintains this site (the "Site") for your personal information, education, and communication. While you should feel free to browse the Site, please understand that your access to and use of the Site is subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreements between you and Nexus concerning the Site are superseded to the extent they conflict with these Terms and Conditions.
Your use of or linking to any content on the site, except as provided in these Terms and Conditions, is strictly prohibited.
Terms and Conditions
Before returning any product to Nexus Pharmaceuticals, Inc. customers must first call the Nexus Pharmaceuticals, Inc. Customer Service Department and obtain a Return Authorization (“RA”) number. All products returned to Nexus Pharmaceuticals, Inc. without an RA number will be refused.
Nexus Pharmaceuticals, Inc. will issue authorization for the return of eligible, unopened product only: (no partial containers. Except in GA, MS & NC)
Eligible Products for Return
Non-Eligible Products for Return
To obtain authorization to return product for credit, please call Nexus Pharmaceuticals, Inc. Customer Service 888 - 806-4606 with the following information:
Nexus Pharmaceuticals, Inc. Customer Service Department will provide an RA number for those items approved for credit. All returns must have the RA number clearly marked on the outside parcel, include shipping and debit memo documentation, and be returned with any goods. No product will be accepted for return without an RA number.
Unauthorized returns may be destroyed and not reimbursed. Nexus Pharmaceuticals, Inc. reserves the right to inspect all authorized returns prior to issuing credit and to destroy products deemed unfit for sale whether or not they are eligible for credit.
Nexus Pharmaceuticals works with a number of authorized distributors. For more information about becoming an authorized distributor, call (888) 806-4606